Terms and Conditions

GUARANTEE:

All our goods have been quality checked by manufacturer. All our goods (used goods an exception) are covered by warranty.

Items that are faulty must be inspected and tested before refund/exchange is given.

Items that have been tampered or damaged due to non manufacture defects will not be covered.

Charging units must be installed and certified by a registered electrician. For warranty the serial number of unit,Photo of install and copy of certificate of install must be emailed to Sales@Electricautos.ie.

Returns Policy:

Return Items even at warranty are returned at the senders expense and will not be refunded.

Items returned must be able to be tracked and insured up to the amount of the item is worth.

Items returned because of damaged in transit must be reported within 48hrs of receiving parcel.

Ordering Policy:

When you make a purchase with us you enter in to a contract to buy that product, any item that requires to be ordered cannot be cancelled or exchange once funds are drawn down.

If we fail to deliver that product in agreed time frame due to supplier availability, we will refund or agree a different product.

Items ordered that are not in stock can take 3-21 working days.

We do not hold all items in stock please check for availability before ordering.

Genuine Nissan /Mitsubishi Parts/Accessories  are mostly ordered from the dealer and can take from 5 -10 working days.Out of stock items may take longer.

On items that have different sizes/models please select the correct model as exchanges are not possible.

Collection Policy:

We are an online shop only, but you may collect from our small stores/office in Naas with an appointment only.

We do accept cash on delivery, correct amount only. No cheques /drafts.

Shipping:

New Cables and Charging EVSE have a minium shipping charge of €8 to Ireland only. Please contact us for outside Ireland Postage.

All items are sent by registered mail.

Please ask for Tracking details if required.

Delivery can take 3/ 5 working days from dispatch from our office.

Items in stock will be dispatched within 2 working days/ normally next day.

VAT:

We are registered for VAT IE 3414971 BH

 

Payments:

We accept payments via credit card/Debit card. We accept Visa and MasterCard over the phone

For items not in stock we will charge for these items right away but payment will be refunded if item cannot be sourced.

If you have made a mistake on your order and cannot change it online, please contact us ASAP.

We can accept direct bank transfers.

Items will not be sent/collected until payment has cleared.

We can accept Cash on collection with the correct amount only.

Card payments are done by Paymentsense.ie  Your use of this site shall be governed in all respects by the laws of the Republic of Ireland. These terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Ireland. Disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland.

Privacy Policy

Your privacy and security are very important to us. Our Website software and our payment processors use the latest SSL encryption Technology.
We will not pass on any details we he hold on customers or web visitors to third parties. We protect the privacy of this personal information.
We will take all reasonable care to ensure that any details that you submit are kept secure, and will only be used to process orders.
When processing an order, we require the details of the credit/debit card to be used in payment as well as a delivery and billing address, email and contact phone number.
By registering an account with us you agree to have your information stored on our servers.
We reserve the right to cancel or hold an order in the event of an unsatisfactory verification of your order. You can check the information held by sending us an email.
We may use technology to track the patterns of behavior of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can modify your browser to prevent this from happening.
Any questions, contact us Smartevsolutions@gmail.com